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Discount / Promotions

How can I pay for my order?

We offer a variety of payment methods to complete your purchase as you wish. You can select your payment method at the payment section of checkout. Visa. Visa Debit. Maestro. MasterCard. American Express. Paypal. ShopPay. GooglePay. ApplePay. Klarna

Why am I getting a payment error at checkout?

We’re sorry to hear you’re having difficulty placing your order. Please double check all card details are correct and you are using a payment method accepted by our website. We’d advise to ensure the expiry date and billing address are correct, and c

How do I apply my discount code or myINKEY points on my mobile?

Your myINKEY points can be applied to your order at the checkout stage. You will need to be logged into your myINKEY account to be able to see this at the top of the checkout page 🖤If you have used our build your own bundle tool, you will be unable

How do I apply my discount code on my desktop?

You can add your myINKEY points or discount code at checkout. Please ensure you are logged into your myINKEY account before trying to apply myINKEY points to your order. To apply myINKEY points, add the value you wish to apply to your order at the to

Why is my discount code not working?

Sorry to hear your discount isn’t working! Please do check the T&C’s of your discount here, to ensure your bag qualifies. Please note offers/discount codes cannot be used in conjunction with any other offer or gift cards. This includes the WELCOME15

Do you offer NHS discount?

Yes! You can access NHS discount via your Blue Light app. This will generate a unique code for 15% off over £20.

Do you offer student discount?

Yes! You can access 10% off your order (excluding gift cards) using your UNIDAYS app. You can enter this unique code at checkout. Each unique UNIDAYS discount code can be redeemed only once.

Do you have any promotions / discount codes available?

You can find our current promotions and their T&C's here.

I forgot to apply my discount code, can you apply it for me?

We're unable to apply the discount code after your order has been placed, and this must be applied at the time of the order. We apologise for any inconvenience caused.

How do I get the new customer discount?

In order to quality for the 15% discount on your first order, you just need need sign up to our marketing emails and SMS at the bottom of our home webpage. You will then receive an email to confirm your subscription. Once you have followed this link

Can you price match or apply the new discount to my last order?

Unfortunately we're unable to refund any further discounts to your previous orders. Our promotions are subject to vary throughout the year as stated in our T&C's here.We apologise for any inconvenience caused.